How do I find a licensed plumber in Melbourne?

Search the Victorian Building Authority (VBA) register at vba.vic.gov.au to verify any plumber's licence. Ask for their VBA licence number before booking and confirm it covers the type of work you need.

What questions should I ask a plumber before hiring?

Ask for their VBA licence number, whether they issue a Certificate of Compliance, how they price work (call-out + hourly or fixed price), and whether they can attend same-day. Get a quote in writing before work starts.

What is a Certificate of Compliance in plumbing?

A Certificate of Compliance (CoC) is a legally required document issued by a VBA-licensed plumber after completing licensed plumbing work. It certifies the work meets Victorian standards and is lodged with the VBA.

How to Find a Licensed Plumber in Melbourne (And Avoid the Dodgy Ones)

Melbourne has no shortage of people calling themselves plumbers. Some are genuinely excellent — licensed, insured, and accountable. Others are operating illegally and leaving homeowners and property managers exposed.

Step 1: Check Their VBA Licence

Every legitimate plumber in Victoria holds a licence issued by the Victorian Building Authority (VBA). You can verify any plumber’s licence at vba.vic.gov.au/search/practitioner. Enter the plumber’s name or licence number and confirm the licence is current and covers the work type.

Any plumber who won’t give you their licence number is a red flag. Sedcon Plumbing: VBA Licence 120392 — Cooper Seddon.

Step 2: Confirm They’re Insured

Licensing and insurance are separate. Ask specifically for public liability insurance (covers damage to your property) and professional indemnity (covers faulty workmanship). A legitimate plumber will provide a certificate of currency without hesitation.

Step 3: Ask the Right Questions

Before booking, ask: Will you provide a written quote before starting? Do you issue a Certificate of Compliance? Are you available for follow-up if something goes wrong? Do you use call centres or answer directly?

Red Flags to Watch For

❌ Can’t provide their VBA licence number. ❌ No street address — only a mobile number. ❌ Cash-only payment with no receipt. ❌ No Certificate of Compliance offered. ❌ Extremely low quote. ❌ No reviews or very new Google Business Profile.

Need a Licensed Melbourne Plumber?

Sedcon Plumbing is VBA licensed (Lic. 120392), fully insured, and serves Melbourne metro. Property managers — learn more about our dedicated PM service. Call 0468 013 012 or contact us here.