If you have your own hot water unit, you or your landlord are responsible. If the building has a centralised system, the Owners Corporation is responsible for maintenance and repair.
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Frequently Asked Questions
What should I check first if I have no hot water in my apartment?
Check the circuit breaker for your hot water unit, ensure the cold water isolation valve is open, and check for any error code on the unit. For gas units, check if the pilot light is out.
How long does it take to repair a hot water system in a Melbourne apartment?
Simple repairs like a thermostat or element replacement take 1-2 hours. A full unit replacement typically takes 2-4 hours. Sedcon Plumbing offers same-day attendance — call 0468 013 012.
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